Terms of use
These are the terms between you and Braiding Futures Inc for Radical Mandarin at radicalmandarin.com. They are short because the deal is simple: you pay for a membership, you learn, and either of us can end it.
Your account
You sign in with your Google account or with a link we email you. Keep your account to yourself: one person per account. You must be 18 or older. If you give us a wrong email you will not get our sign-in links, and that is the only thing we can do about it.
Membership and payment
- A membership costs $5 a month or $36 a year, in US dollars, charged by Stripe to the card you give at checkout, wherever you live. The price you see is the price you pay: where a tax is owed on it, it is inside that price.
- A new membership starts with a 7-day free trial, one per person. You give a card at checkout; nothing is charged until the trial ends, and we email you three days before it does. Cancel before it ends and you pay nothing.
- The early adopter offer: with the code RADICAL-EARLY-ADOPTER, the annual membership costs $12 a year until you cancel. The code works 100 times. If you cancel, or a payment fails and the membership ends, the offer ends with it and does not come back.
- Your membership renews until you cancel. Cancel from the account page (Manage billing); it ends at the end of the period you paid for, and you keep access until then.
- Refunds: ask by email within 30 days of a payment and we refund it in full, no questions asked. A refund ends the membership on the day of the refund, and the early adopter price does not return afterwards. After 30 days, ask anyway; we decide case by case. Stripe keeps its processing fee on a refund, which we do not pass on to you.
- If we change a price, we email members before the change and it applies from your next renewal. The early adopter price does not change while that membership lasts.
What you get
Lessons, the Explorer, the readings and the recordings, as they are on the day you use them. We change the app often, and some things will be rough; that is why early adopters pay less. We do not promise any level of availability, and we do not promise that you will pass any exam.
Your learning record
What the app records about your learning is yours. You can ask for it to be erased (see Privacy). We use it to run the app for you and, in aggregate and without your name, to improve the app.
Our content
The characters, words, sentences, readings and recordings are ours or used under licence; you may use them inside the app for your own learning. The recordings are synthesized voices, and many sentences and readings were written with the help of language models and checked by us; the dictionary data comes from the sources listed on the Data & licensing page, some under licences (such as CC BY-SA) that let you reuse that data on the same terms. Do not copy the rest of the content out of the app at scale, resell it, or run automated tools against the service.
Ending
You can stop at any time by cancelling. We can end an account that breaks these terms or abuses the service, without a refund. If we shut the service down, we give at least 30 days' notice and refund the unused part of what you paid.
Liability
The app is provided as it is. To the extent the law allows, Braiding Futures Inc is not liable for anything beyond what you paid us in the last twelve months. Nothing here limits what the law does not let us limit.
Law
These terms are governed by the law of the State of California. A dispute goes to the state or federal courts in California, except that either of us may use small-claims court where we live.
Changes
If these terms change in a way that matters, we say so on this page with the date and email members.
Contact
Braiding Futures Inc, or christopher@braidingfutures.com.